When you look at the amount on the web site at Lunarpages you might think that they are about on average in pricing relative to the rest of the web hosting market. When you read about all of the features at Lunarpages including the Free Domain, excellent customer support, $700 Coffee Cup software and all of the types of hosting they offer you: Linux, ASP, JSP, AJAX and Ruby on Rails it is extremely hard to say that this is not an exceptional value. Also consider that they throw in expert web master tools and free Yahoo and Google marketing.

The Lunarpages collocation facility is immaculate and is one of the best coordinated racked server environments we have come across in the web hosting market. This server environment puts to shame many others and it’s linchpin is a $250,000 Dell Backup system which Lunarpages invested in to ensure that the customers’ sites would never go down and allows them to move a large number off of a struggling server and onto another in the case of a hardware failure.

They are co-located in One Wilshire in downtown Los Angeles which is the 3rd most connected building in the world. The facility has 24x7x365 monitoring and security. They have complete backup systems for power and air conditioning with multiple routes out to the internet to ensure that the servers and the traffic is running at the absolute optimal levels.

The data facility at One Wilshire in downtown Los Angeles is not only the third most connected building in the world but it is an award winning co-location building. This was once a building primarily for Lawyers. As the building made more and more investments in the building internet connections and power capabilities they realized that the space was more valuable to the internet service industry and started to kick all of the lawyers out and continue to reinvest in the infrastructure.

These decisions of continuously reinvesting in this data center is why it is a world class facility and why Lunarpages has such an incredible performance and uptime record. If you are looking for 99.9% uptime guarantee, Lunarpages is tough to beat.

Lunarpages hands down has one of the best customer service and support teams we have ever met. These guys seem to eat, breath and sleep customer support, although we have never found one sleeping on the job. This is a terrific support center in terms of friendliness and quality of service however they don’t have 24x7x365 phone support. Though they do have 24x7x365 email support and the quality and speed of their responses are excellent.

If you do a search in any of the web hosting discussion groups or forums and you look up Lunarpages you are going to be surprised by how many reviews are there and how many of them are reviews about how great Lunarpages is. Normally when you find a hosting company with a ton of reviews you could be sure that something probably had gone wrong and that those reviews spelled trouble for that company. Not so with Lunarpages, probably because of their very supportive user forums Lunarpages might have the largest volume of positive reviews we have seen despite the fact that they have less customers than some of the really big boys.