BlueHost Hosting Review

Updated
 

** Best Customer Support **

Introduction:
Bluehost is one of the premier quality web hosting providers on the internet and they are considered the name to trust amongst experienced webmasters. The company’s founders have been involved in web hosting services since the mid 1990’s and have a terrific reputation for honesty, hard work and attention to detail. The company designed and built from scratch their own data center, which sits right next door to their call center and they are one of only a handful of companies who build their own servers.

“We see a tremendous advantage in building and customizing our own servers because we are not tied into any long term hardware purchase contracts. Technology and advances moves quickly these days and being able to build our own computers gives us the flexibility to continuously upgrade our hard drives, processors, etc.” – Matt Heaton President Bluehost

Bluehost’s service standards are amongst the very best in the business and their plan is affordable at only $6.95/mo, huge (1500 GB space & 15000 GB Bandwidth)  and chock full of value added features, plus the ability to host Unlimited domains!

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Features:
  • Free Domain & Host 6 sites on 1 account!
  • Free Google & Yahoo marketing dollars

  • Terrific & easy to use Free Web Site Builder
  • Free forum group to help DIY customers
  • 30 Day $ Back Guarantee! 
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    Price

    This is an incredible value for the price. Only $6.95/mo allows you to host Unlimited domains on an incredibly large 1500GB space & 15000GB bandwidth package plus you get a free domain name, one of the most advanced web site builders in the industry, 2500 emails, Frontpage extensions, eCommerce, Ruby (ROR), PERL PHP, MySQL, Stats and a free marketing package. For everything that Bluehost throws into this package it is an ancredible deal.

    Score: 9.0/10

    Server Reliability And Performance

    Bluehost has perhaps the best server integrity and reliability of any web hosting provider out there. Because they build all of their own servers Bluehost is intimately aware of any potential issues which allows their system admins to be proactive rather than reactive when it comes to the maintenance of their servers. We have not heard of any major issues from any clients regarding the servers.

    Score: 9.0/10

    Uptime

    As expected when you put in the investment to customize your own data center and build your own servers so that they fit snuggly within the customization of that data center you are going to find a better fit than you would at most web hosts who merely rent the rack space and either lease or purchase off the shelf hardware. Our test account have found little to no issues with Uptime at Bluehost.

    Score: 8.5/10

    Customer Service

    Excellent is the only word that comes to mind when you think about Bluehost customer service. Other words like; friendly, knowledgeable, quick also describe what happens when you call chat or email them for assistance. Turn around times on tickets and hold times on the phones are very short and usually you can get your issue taken care of  without the need for follow up. They also have a user forum, a complete FAQ and tons of additional information on their site to help you out.

    Score: 7.0/10

    Customer Feedback

    Like many of the web hosts we feature here Bluehost has an excellent reputation in the web hosting forums, discussion groups, and blogs. Their own forum community has no harsh criticism and the most critical of all of the reviews we have seen are from the President’s own blog who complains about himself to his customers about the fact that he wishes he could be faster about getting that next technology built into their system. Whether he knows it or not they are much faster than 99% of all of the web hosts out there when it comes to adding in these new technologies for their customers.

    Score: 7.5/10
    Hosting Ratings:
    Server Reliability 9.0/10
    Performance and Uptime 9.0/10
    Customer Service 9.0/10
    Price 8.0/10
    User Feedback 9.0/10
    Overall Rating 88%
     
    Plan Specs:
    Cost $6.95/month
    Space 1500 GB
    Bandwidth 15000 GB
    Email Addresses 2500
    Databases Unlimited
    Money Back Guarantee Yes

     

     

     

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